Eyatrip Privacy Policy

Welcome!

This Privacy Policy explains how Eyatrip collects, uses, stores, protects, and shares your personal information through our car rental platform. We are committed to transparency and protecting your privacy while providing exceptional car rental services.

By using our services, you trust us with your information. We take this responsibility seriously and are committed to protecting your privacy rights.

About Eyatrip

Eyatrip is a car rental platform that connects car owners with people who need to rent vehicles. Our services include the Eyatrip website, mobile applications, and any other platforms we may develop to facilitate car rentals.

We enable meaningful connections between car owners and renters, making car rental accessible, safe, and convenient for everyone involved.

Information We Collect

We collect certain information when you use Eyatrip to provide and improve our services, ensure safety, and comply with legal obligations.

Information You Provide

• Account Information: Name, email, phone number, date of birth, and password when you create an account
• Profile Information: Profile picture, bio, driver's license information, and verification documents
• Vehicle Information: Car details, photos, registration, and insurance information (for car owners)
• Payment Information: Credit card details, billing address, and payment history
• Communication: Messages, reviews, and feedback you send through our platform

Information We Collect Automatically

• Usage Data: How you interact with our platform, pages visited, and features used
• Device Information: IP address, browser type, device type, and operating system
• Location Data: General location information to help you find nearby cars
• Cookies: Small data files stored on your device to improve your experience

Information from Third Parties

• Social Media: Information from social media accounts if you choose to connect them
• Background Checks: Information from third-party verification services
• Payment Processors: Transaction information from our payment partners

How We Use Your Information

We use your information to provide, improve, and secure our car rental services.

Primary Uses

• Create and manage your account
• Process car rental bookings and payments
• Verify your identity and driving credentials
• Facilitate communication between renters and car owners
• Provide customer support and resolve issues

Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and services
• Personalize your experience and recommendations
• Conduct research and analytics

Safety and Security

• Prevent fraud and abuse
• Ensure compliance with laws and regulations
• Protect the safety of our community
• Investigate and resolve disputes

How We Share Your Information

We may share your information in the following circumstances:

• With Other Users: Basic profile information and reviews to facilitate rentals
• Service Providers: Third-party companies that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Your Privacy Rights

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for data processing

You can exercise these rights through your account settings or by contacting us directly.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information is retained while your account is active
• Transaction data is kept for legal and accounting purposes
• Communication data is retained for customer service purposes
• Deactivated accounts are retained for a limited time for security purposes

International Data Transfers

Eyatrip operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during these transfers.

Children's Privacy

Our services are not intended for children under 12 years of age. We do not knowingly collect personal information from children under 12. If you believe we have collected information from a child under 12, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our applications

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: